Shipping Policy

At Sk Jewellers, we are committed to delivering the quality jewellery with complete transparency and care. Please go through the following policies to understand how we handle order processing, shipping, returns, and refunds.

Order Processing & Fulfilment Policy

At SK Jewellers, we prioritize delivering the best quality products. Every order goes through proper quality checks and secure packaging.

Order Processing Time:

  1. Orders placed on our website are usually processed within 24 hours.
  2. During high-demand/festival seasons, processing may take up to 48 hours due to multiple quality checks and high order volumes.
  3. Once your order is processed and verified, a tracking ID will be generated and shared with you via Email, SMS, and WhatsApp.

Product Availability:

  1. In the rare case that a product you ordered is out of stock, our team will notify you promptly.
  2. You will then have the option to:
    • Select a similar product, or
    • opt for a full refund (processed within our standard refund timelines).

Why We Take This Time:

  1. Every product is quality-checked thoroughly.
  2. Packaging is done securely so your jewellery reaches you in perfect condition.
  3. Any product availability issues are communicated with full transparency.

 

Shipping Policy

  1. Processing & Shipping Time: Orders are usually processed and shipped within 48 hours. Personalised items may take longer. If your order includes both personalised and non-personalised items, they may be shipped separately.
  2. Shipping Charges: Rs.50–200 for all domestic orders across India. International shipping charges are calculated at checkout. No free shipping is available on international orders or returns.
  3. Tracking: Tracking details will be shared via WhatsApp, Email, and SMS once the order is shipped.
  4. Customs Duty & Taxes: For international orders, any customs duty, VAT, or handling charges are to be borne entirely by the customer.
  5. Undelivered Orders: If a parcel is undelivered due to an incorrect address or non-acceptance, the customer will bear the re-shipping charges.